Description:
Retail Cosmetics Sales – Lancome, Bellevue Square – Full Time
Bellevue, WA, United States
Full time Schedule
$15.74-$20.50Hourly*
Eligible for 3%-3% on commissionable merchandise net sales –
Commission guidelines apply (e.g. Understanding Commission)
* based on job, location, and schedule.
Job Overview:
As a Beauty advisor, your focus is to support the Beauty needs of our customers to drive sales. Your role is to provide an elevated and seamless customer experience through your expert skills in beauty knowledge, virtual selling, service & recovery. Your goal is to exceed performance metrics. You are focused on customer acquisition and building strong client relationships. You embrace innovation and are comfortable communicating with customers via phone, virtual 1:1 appointment, virtual events and leverage new selling ideas and applications. Provide customer consultation, make-up and product application following all current hygiene standards. Perform other duties as assigned.
Essential Functions:
Drive and exceed sales goals by providing a personalized beauty experience based on individual customer needs
Provide a high level of service based on customer preference by leveraging product knowledge and providing expert advice to each customer. Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back. Provide outstanding service – whether that be in person, virtually or on the phone
Drive customer acquisition. Leverage MyClient to nurture client relationships through impactful and personalized outreach. Drive sales through leveraging Macy’s Loyalty Program
Participate in pre-selling and sales driving events
Remain up to date with all training through Beauty Playground. Attend Vendor trainings and virtual trainings as assigned
Self-motivated to stay current on brand related product knowledge and beauty trends
Partner with Counter Manager and CSX Manager to identify business driving opportunities
Meet regularly with your supervisor to discuss your performance, goals and actions
Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
Upkeep a clean, safe and inviting environment in alignment with our company provided standards & guidelines
Regular, dependable attendance & punctuality
Qualifications and Competencies:
High School Diploma or equivalent required
Previous cosmetic or fragrance sales experience a plus
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Resourceful and able to adapt quickly to changing priorities
Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
Contact:
Phone: (425) 688-6006
Date Submitted: 03/05/2023