Description:
The Chromatique front desk position is focused on the over daily operation of the salon and the customer service experience of each client. You will be working in a fun but fast paced environment with a lot of opportunity to learn and grow as a person and professionally.
Mission statement: Chromatique believes in building relationships through honesty and integrity, empowering our customers to embrace their unique qualities and beauty while appealing to your senses with our sophisticated aesthetic. We are innovative creators who are determined to be leaders in the community and industry.
At Chromatique our main focus is the Client Experience. Our clients should feel as if they are returning to a warm familiar environment the moment they come through the door. Clients should be greeted by name and quickly welcomed to the salon. It should be as if they are visiting a dear friend.
Front Desk Agent Job Responsibilities:
Welcome customers and guests in a warm and friendly manner.
Ascertains their purchasing needs.
Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
Knows all essential aspects of our business operations.
Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
Balances the cash drawer by counting cash at the beginning and end of the work shift.
Monitors lobby and work area determine customer flow.
Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
Facilitates correspondence with customers.
Works collaboratively with other staff, managers, and resources.
Maintains the overall cleanliness of the salon.
We are currently filling full and part time positions. We are open 7 days a week and have multiple schedule options available. The position pays $15 per hour with potential to promote.
Front Desk Agent Qualifications / Skills:
Verbal Communication
Customer Service
Resolving Conflict
Teamwork
Energy Level
Thoroughness
Professionalism
Please submit all inquiries and resumes to our hiring manager at Jessica@chromatiquesalon.com.
Contact:
Phone:
Date Submitted: 05/10/2021